Remote Maintenance and Support in Houston
Building Better Networks
BNS offers a variety of customizable services:
- Remote Maintenance
- Software maintenance, updates, support
- Maintain existing operating systems
- Problem diagnosis and resolution
- Remote Application Services
- Database management (including DB2, Oracle, SQL)
- Remote Server Support
- Remote Network Services
- Remote Security Services
- System Administration
- Support and implement changes requested by customer or changes recommended by Computer Reserves
- Planning and support for new hardware implementations
- Interface support for IT Management, Application Programmers and Computer Operations
- Integration support of mainframe technologies with Open Systems technologies.
- Support and implementation of operating systems and 3rd party software vendor upgrades
- Document current operating systems configurations
- Training customer staff to support current systems
- Daily administration and operational support
- Consultation as to best practices
